Ask us anything about the tools.
Talk to the AMIQ team
Write to [email protected] about billing, a job that went wrong, deleting your files or early access to drips.
Why it works
Made for the way you sell
Billing and credits
Questions about packs, top-ups or a charge on your account.
A job that went wrong
Send the tool, the time and the file name so we can look it up.
AMIQ Mail setup
Help with your domain records, importing contacts and connecting your LMS.
Questions
Asked before you start
How fast do you reply?
Early access requests for AMIQ Mail get a reply within two working days. For anything else, write to [email protected] and we reply as soon as we can.
What should I include?
Your account email, the tool you used, roughly when, and the file or campaign name. A screenshot helps.
Can you delete my files sooner?
Yes. Plans and renders are deleted automatically after 90 days, and we can delete them earlier if you ask.
Can you help set up my sending domain?
Yes. On managed sending we work through the DNS records with you and can bring over contacts, opt-outs and bounces from the tool you use now.
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